OTENTOスタッフ: A Third-Party Evaluation HR Tech for Easy Appreciation and Praise
OTENTOスタッフ is a business and productivity app developed by OTENTO K.K. for the iPhone platform. It provides a convenient way to express gratitude, messages of encouragement, and give tips (called チップル or "chippuru" in Japanese) to exceptional services.
With OTENTOスタッフ, customers can easily send messages of appreciation and cheer to service providers who have delivered outstanding service. On the other hand, employees can receive messages and chippuru from customers, which are then evaluated by AI to generate a trust score reflecting their performance.
What sets OTENTOスタッフ apart is its unique approach to evaluation. Instead of relying on internal or self-evaluations, the app uses customer evaluations as the basis for assessment. This allows companies to leverage customer feedback as a new evaluation criterion. Additionally, businesses can issue their own customized coupons, providing a unique incentive for customers.
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